A Font Package Is Required to Correctly Display This Page
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An accountant is unable to open a legible copy of a PDF they received from a client.
It should have been some sort of financial report, and looks it it's formatted properly (tables of transaction dates, columns and headings etc) but the characters are all just dots.
She gets an error "Cannot find or create the font 'BestReporting70,Bold'. Some characters may not display or print correctly.
OK, so that's fairly obvious to me as IT; there's a special font pack being used in the PDF, and it's missing. Some googling leads me to the software vendor and a downloadable font pack installer. Did that, still can't read the PDF.
Ran a Repair install of Acrobat 8. Still can't read the PDF.
What should I be trying next?
Try restarting for the changes to take effect?
I couldn't help myself
Guess you must have downloaded this?
http:/
its on the support forum for adobe located
http:/
9 Replies
Try using FoxIt PDF reader.
Try restarting for the changes to take effect?
I couldn't help myself
Guess you must have downloaded this?
http:/
its on the support forum for adobe located
http:/
copy the text and try to paste it into word, change the font to times new roman see if that works. If not then the sender needs to resend it properly.
Print > Scan > resave where he can open it.
lose ocr but it will work...
Tell client to quit using odd ball fonts ...
foxitreader is the other good solution...
It's readable in Foxit, but they need to mark it up in Acrobat, so that's not the final fix.
That FAS Fonts Pack is what I installed (and restarted), but still no-go.
The 'dots' do copy/paste into Word, but since that loses all the column/row formatting, it's useless as a financial report.
I guess I'm going to have to print a hard copy from Foxit and then re-scan the dead trees into Acrobat. Sigh.
See if you can (in FoxIT) print to the Adobe PDF printer and mark up the new copy.
GreyRose LLC is an IT service provider.
Craig M wrote:
See if you can (in FoxIT) print to the Adobe PDF printer and mark up the new copy.
If that doesn't work, try Nuance's PDF 6 Converter Enterprise app. We use that and it rawks.
Craig M wrote:
See if you can (in FoxIT) print to the Adobe PDF printer and mark up the new copy.
Ditto...Also, Foxit does offer mark up tools (Annotation for Business Usage) for very reasonable cost...Bought a personal copy a while back and love it...
Turns out that the font package just required SIX restarts to apply itself properly and become functional. Sigh.
But thatnks to everyone for the recommendations for alternative PDF creators/markup tools - it'll save me some cash on the personal side.
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A Font Package Is Required to Correctly Display This Page
Source: https://community.spiceworks.com/topic/101696-unreadable-pdf-indicates-missing-font-but-fixes-not-working-next
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